Privacy Policy
Last updated: October 9, 2026
ZignaGenix ("we", "us") respects your privacy. This policy explains what information we collect through this website, how we use it, and your choices.
Information we collect
- Contact details you provide: name, email address and phone number.
- Your answers to our questionnaire and any text you choose to enter.
- Appointment date and time you select.
- Technical data: IP address, browser type, device, pages visited, and referring ad, collected through cookies and similar technologies (including the Meta Pixel and analytics tools).
How we use your information
- To contact you about your inquiry and schedule a consultation.
- To send appointment confirmations and reminders by email, phone call or SMS.
- To improve our website and measure advertising performance.
- To comply with legal obligations.
SMS and phone communications
By submitting your phone number and checking the consent box, you agree to receive calls and text messages from ZignaGenix, which may be sent using automated technology. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. We do not sell or share your mobile number or SMS opt-in data with third parties for their marketing purposes.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (such as our CRM, scheduling, hosting and messaging providers) under confidentiality obligations, or when required by law.
Cookies and advertising
We use the Meta Pixel, which sets cookies and sends Meta Platforms, Inc. your IP address, browser details and the pages you view, so we can measure our ads and improve ad delivery. We do not send Meta your quiz answers, contact details, bookings or payments. The pixel is not loaded for visitors in the EU, EEA, UK or Switzerland. You can control cookies through your browser settings and adjust ad preferences in your Facebook account settings.
Data retention and security
We keep your information only as long as needed for the purposes above and use reasonable safeguards to protect it. No method of transmission over the internet is 100% secure.
Your rights
Depending on where you live (including California under the CCPA/CPRA), you may request access to, correction of, or deletion of your personal information, and opt out of marketing. Contact us to make a request; we will not discriminate against you for exercising your rights.
Children
This site is not directed to individuals under 18, and we do not knowingly collect their information.
Changes
We may update this policy. The "Last updated" date shows the latest version.
Contact us
ZignaGenix · Email: privacy@zignagenix.com · [Business address]