Terms & Conditions

Last updated: October 9, 2026

By using this website you agree to these terms. If you do not agree, please do not use the site.

Informational purposes only

Content on this site is provided for general information only and is not medical advice, diagnosis or treatment. Completing the questionnaire or booking a consultation does not create a patient-provider relationship. Always consult a qualified professional regarding your individual situation.

No guarantees

Individual results vary. We make no guarantee of any specific outcome. Eligibility for any program is determined only after an individual evaluation. Prices mentioned are estimates and vary based on individual needs.

Consultations and travel

Services are provided at our locations in Mexico. You are responsible for your own travel arrangements, documents and costs. Appointments may be rescheduled or cancelled by either party.

Physician Protocol Review

The Personalized Physician Protocol Review is a $97 fee when booked online. If our physician determines you are not a fit, you receive a full refund. If you are a fit and move forward, a $194 credit is applied to your program total. If you are a fit and choose not to move forward, the fee is non-refundable. The credit has no cash value. Payment is processed securely by Stripe at the time of booking.

Communications consent

By submitting your information you consent to be contacted by ZignaGenix by phone, SMS and email, including through automated means, regarding your inquiry. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe.

Accurate information

You agree to provide true and accurate information and to submit only your own contact details.

Intellectual property

All content on this site belongs to ZignaGenix and may not be copied without permission.

Limitation of liability

To the fullest extent permitted by law, ZignaGenix is not liable for any indirect or consequential damages arising from use of this site. The site is provided "as is".

Third-party platforms

This site is not part of the Facebook website or Meta Platforms, Inc., and is not endorsed by Facebook in any way.

Changes and governing law

We may update these terms at any time. Continued use means you accept the updated terms.

Contact

ZignaGenix · Email: info@zignagenix.com · [Business address]